FREQUENTLY ASKED QUESTIONS

Depending on the size and value of the item, this differs. But, generally its Royal Mail for smaller parcels and UPS for larger parcels that we fulfill in house. If you place an order on our Amazon labelled items, these are held in their warehouses. There are options at checkout to choose the speed of delivery. However, we don't control the courier Amazon use. So this could be Amazon, Royal Mail, UPS, Evri, DPD or others.

Sure, we can certainly take a look for you. You should have an option at checkout to choose faster shipping. Anything we ship out from our in house stock we usually send via Royal Mail Tracked 48, UPS for larger and more expensive parcels. For orders fulfilled via our Amazon stock (labelled Amazon), the default is 3-4 days but you can upgrade the shipping at checkout at a small additional cost too.

If you are in a rush to receive the item, you can always head to Amazon directly and purchase the items there (if available) and choose Prime delivery. Our Amazon prices are more expensive due to the higher seller fee's they charge.

If you need any help with the above, either message us on chat or drop us an email!

At this moment in time, unfortunately not. As the site develops, this will be something we will be looking in to for sure! We will also be exploring opening up to global shipping via our Amazon store too, again something we will be looking in to in the coming months!

Absolutely! Items are all sourced from reputable companies or wholesalers. In the rare case you receive something that seems suspect, please reach out to us with your concerns and we will certainly investigate. We will happily offer a refund/return/exchange!

Unfortunately not. Once the order has been placed, that is the agreed price (whether it goes up or down). Please make sure you are happy with the purchase before completing your order.